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Re: Restrictions on Users and Groups based around a call center model

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otis.oredson wrote:

 

I went to Users/Groups > Groups > and then searched for my teir 1 group. I then set the radio button to enable and put in the contact list group name of the teir 0 group, then checked the box "Share group with additional users" and selected the teir 1 group as well.

You should put a sharing name for tier 1 group (how you wnat it to appear in the client), not the tier 0 group's name into that field. And in the "Share group with additional users" you should select all groups that you want this group be visible to (tier 1 group's users should be able to see each other already).

 

Bookmark appearance depends on the client. Some can show bookmarks in the contacts list (e.g. Exodus, but it is a very outdated client), some show them in special menu/window. Unless you modify a client, you can't change that.

 

Your users will be able to connect to other jabber servers unless again, you modify the client (jabber clients are designed with openness in mind) or as you said, you can block outside connections with a firewall. E.g. in Spark one can set unmodified server value via default.properties file, so users won't be able to login to another server. Not sure if Psi has something similar. http://community.igniterealtime.org/docs/DOC-2163


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