You can try Fastpath Service and Fastpath Webchat plugins for Openfire. But they are not in development for years, not supported and have bugs. Making webchat work can be tricky. It was designed to be able to setup queues, assign agents to them, manage and forward requests manually and automatically. Or you can just setup some web client on your web page and hook it to your server. Something like Candy (or SparkWeb, but again, it is not in development) or some other web client.
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