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Re: Openfire & Atlassian Crowd

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Hi everyone,

 

I went through these configuration steps and everything seems to be working great with Crowd 2.7.1. Upon further review it seems as though we are having an issue with certain Crowd users not being able to login.

 

The pattern I'm seeing is, it seems like users with a capital letter in their username are the ones who are having login issues. When I click on their username in the openfire admin console, it shows something like: "The requested user was not found: B59527"

 

The user gets "Not authorized" when trying to login from the client. Other users w/o a capital letter in their username are working ok with Openfire/Crowd. The other strange anomoly is the aformentioned "B59527" user can login to all of the Atlassian tools ok.

 

I get the below error in the openfire logs. Any ideas?

 

 

2014.08.25 11:50:48 org.jivesoftware.openfire.crowd.CrowdVCardProvider - Unable to find user:b59527 for loading its vcard

org.jivesoftware.openfire.user.UserNotFoundException: User : 'b59527'

          at org.jivesoftware.openfire.crowd.CrowdUserProvider.getCrowdUser(CrowdUserProvide r.java:91)

          at org.jivesoftware.openfire.crowd.CrowdVCardProvider.loadVCard(CrowdVCardProvider .java:68)

          at org.jivesoftware.openfire.vcard.VCardManager.getOrLoadVCard(VCardManager.java:2 39)

          at org.jivesoftware.openfire.vcard.VCardManager.getVCard(VCardManager.java:232)

          at org.jivesoftware.openfire.handler.IQvCardHandler.handleIQ(IQvCardHandler.java:1 20)

          at org.jivesoftware.openfire.handler.IQHandler.process(IQHandler.java:65)

          at org.jivesoftware.openfire.IQRouter.handle(IQRouter.java:374)

          at org.jivesoftware.openfire.IQRouter.route(IQRouter.java:121)

          at org.jivesoftware.openfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:76)

          at org.jivesoftware.openfire.net.StanzaHandler.processIQ(StanzaHandler.java:337)

          at org.jivesoftware.openfire.net.ClientStanzaHandler.processIQ(ClientStanzaHandler .java:93)

          at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:302)

          at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:194)

          at org.jivesoftware.openfire.nio.ConnectionHandler.messageReceived(ConnectionHandl er.java:181)

          at org.apache.mina.common.support.AbstractIoFilterChain$TailFilter.messageReceived (AbstractIoFilterChain.java:570)

          at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)

          at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)

          at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)

          at org.apache.mina.common.IoFilterAdapter.messageReceived(IoFilterAdapter.java:80)

          at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)

          at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)

          at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)

          at org.apache.mina.filter.codec.support.SimpleProtocolDecoderOutput.flush(SimplePr otocolDecoderOutput.java:58)

          at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecF ilter.java:185)

          at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)

          at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)

          at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)

          at org.apache.mina.filter.executor.ExecutorFilter.processEvent(ExecutorFilter.java :239)

          at org.apache.mina.filter.executor.ExecutorFilter$ProcessEventsRunnable.run(Execut orFilter.java:283)

          at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)

          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)

          at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:51)

          at java.lang.Thread.run(Thread.java:722)


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